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Cannot activate esim in my pixel 6

texdade — Tue, 15 Mar 2022 11:05:24 GMT

Bonjour!

I am a new sosh mobile user and I have just received my esim card with the activation instructions. Unfortunately, not only the activation via the QR code is not working on my pixel 6, but also this method is not working. Basically, when I input my SM-DP+ address as detailed in the activation instructions, the error "impossible to activate the service" pops-up (with operation code 9 and error code 10014). If I follow the before mentioned method it just says that the QR code is wrong.

Do I, by any chance, have to wait some hours before I can actually activate my eSim?

Thank you!

Re: Cannot activate esim in my pixel 6

texdade — Tue, 15 Mar 2022 11:24:12 GMT

Another try with the plain SM-DP+ gives me another two parameters: subject code 8.1.1 and reason code 3.8

Re: Cannot activate esim in my pixel 6

texdade — Tue, 15 Mar 2022 13:01:44 GMT

By scanning the QR code with a normal QR code reader app, I noticed that the code looked like this LPA:1$<SM-DP+>$<activationcode>$$1. Removing LPA: from the string did the trick.