Raccordement fibre

[Abhishek]

Hi,

I recently moved from Geneva to Étrembières, France, and discovered that only a few houses, including mine, do not have access to a fiber optic connection. Unfortunately, the alternative options provide an unstable connection with insufficient speed.

As an IT professional working with large amounts of data, I require a stable, high-speed internet connection. I tried the Orange 5G home service, but the connection is too unstable and doesn't meet my needs.

I would like to kindly request that Orange France consider extending fiber optic service to the remaining houses in the area.

Thank you for your attention to this matter.

Kind regards,

Abhishek

[Ibtisseme_B]

Hello @Abhishek 

In order for your request to receive help from our members or customer advisor, I've moved your message to the appropriate section.

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Bonjour @Abhishek 
Afin que votre demande puisse recevoir de l'aide de nos membres ou de nos webconseillers, j'ai déplacé votre message dans la rubrique appropriée.

Ibtissème

[ziv]

Hello,

This is the forum of the Sosh offer, which is NOT targeted towards professional use.

[Stéphane_R]

Bonjour @Abhishek,

Je vous souhaite la bienvenue sur notre communauté 🙂

Rassurez-vous, je vais vous accompagner et nous allons vérifier ensemble où en est le déploiement de la fibre chez vous.

Pour cela, pouvez-vous me communiquer votre nom, prénom, adresse postale complète, adresse mail, numéro de mobile de contact français, ainsi que le numéro associé à votre 5G si elle est toujours active ?

Cliquez simplement ici :

Dans l'attente de votre retour, je vous souhaite une bonne journée.

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Hello @Abhishek 

I welcome you to our community 🙂

Rest assured, I will accompany you and we will check together where the deployment of fiber is at your home.

For this, can you give me your name, first name, full postal address, email address, French contact mobile number, as well as the number associated with your 5G if it is still active?
Simply click on the top 👆🏻

Looking forward to your return, I wish you a good day.

Stéphane

[Daniel590]

Bonjour @Abhishek 

Accessoirement : ce forum est un forum francophone. Le français y est donc la langue pratiquée. Ce n'est pas une annexe du Brexit.

https://translate.google.fr/?hl=fr&sl=en&tl=fr&op=translate

Cordialement

[Laura_M]

@Abhishek 

Bonjour,

Suite à notre conversation en privé, je vais remplir le formulaire de prise d'intérêt au raccordement à la demande pour vous.
Pouvez-vous me communiquer votre adresse mail en privé ?

Good morning,

Following our private conversation, I will fill out the Interest on Demand Connection form for you.
Can you give me your email address in private?

Laura

[Laura_M]

@Abhishek 

Je vous remercie

J'ai rempli le formulaire et vous serez tenu informé des différentes étapes jusqu'à éligibilité. 

I have filled out the form and you will be kept informed of the different steps until eligibility.

Best regards

Laura

[Abhishek]

Hello Again, I would like to follow-up on my internet issue, I have not heard any news. May I please ask for an update on the Fiber Optic connectivity at my location. 

[Daniel590]

Hello again @Abhishek 

https://translate.google.fr/?hl=fr&sl=en&tl=fr&op=translate

[Abhishek]

Hi Daniel590, Sorry I didn't understand your answer/reply. 

I have been struggling to get the Fiber Optic connection at my place since September 2024. I am yet to receive the solution to my problem and when would I get the Fiber Optic Connection from Orange.

thank you for looking into my problem.

best regards, Abhishek