le 05-01-2021 08:08
le 06-01-2021 17:43
Hello @Tom921,
If it is on your closing invoice, the adjustment will be carried out automatically then
AlexandreK
le 06-01-2021 20:02
@AlexandreK a écrit :
Hello @Tom921,
If it is on your closing invoice, the adjustment will be carried out automatically then
AlexandreK
@AlexandreK : Thanks for your response.
The closing invoice was generated on 16th Dec'2020 and I have not received any refund so far. How much time it generally takes to get the refund and will the amount be refunded on the same payment method ?
Do I need to contact Sosh to initiate the refund ?
le 07-01-2021 17:59
Hello @@Tom921
Could you send me a private message including your full contact details, name, postal address and relevant telephone number?
Julien
Conseiller Spécialiste Mobile
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