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Avatar de zone1
zone1
Sosheur junior
23-02-2021

Activation Mobile Data - No Internet connection / Activation des données mobiles

Bonsoir, malheureusement je n'ai plus internet sur mon portable. Chaque fois que je reçois le message qu'aucune donnée mobile ne peut être activée, bien que la 4G apparaisse sur l'iPhone. Je ne peux...
Avatar de stephrem85
stephrem85
Top Contributeur
23-02-2021

Bonjour zone1 

 

est ce que cela fait pareil si vous essayé votre sim dans un autre mobile ?

  • Avatar de zone1
    zone1
    Sosheur junior
    24-02-2021

    Thanks for helping me. It super strange. This morning it works and I'm able to receive data connection. Yesterday from 17:00-23:00 it was not working. I think this is related to a roaming connection problem. I'm working in Switzerland and most of the time I'm using the Swisscom network 8:00-17:00 and it worked perfect. As soon as I cross the boarder back to France and the orange network, the connection errors appears. I think the SIM card has Problem to book in into the home carrier network (orange).

     

    to your question, yes I tried to put the SIM card j to my wife's phone an it worked too.

     

    is there an Chance to sent he carrier confide to the network? I already install the orange Profil in my iPhone XS 

    • Avatar de ziv
      ziv
      Top Contributeur
      24-02-2021

      zone1  Hi,

       

      For your information, Sosh subscriptions (and subscriptions from other French carriers) are made to be used mainly in France. You may be charged for "abusive use" if you use a Sosh subscription in another country more than in France.

       

      cfhttps://communaute.sosh.fr/t5/Vos-Trucs-Astuces/Roaming-Usage-prolong%C3%A9-en-Europe-et-DOM/td-p/2085516

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