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Refund for the Negative Invoice Received from Sosh at the time of contract termination
Dear All, I have terminated the contract with Sosh and received the negative invoice in month of Dec'2020. Do I need to take the necessary actions to get this amount credited to my payment method or what should be the next steps for me ?
3 Réponses
Hello Tom921,
If it is on your closing invoice, the adjustment will be carried out automatically then
AlexandreK
AlexandreK a écrit :
Hello Tom921,
If it is on your closing invoice, the adjustment will be carried out automatically then
AlexandreKAlexandreK : Thanks for your response.
The closing invoice was generated on 16th Dec'2020 and I have not received any refund so far. How much time it generally takes to get the refund and will the amount be refunded on the same payment method ?
Do I need to contact Sosh to initiate the refund ?
Hello @Tom921
Could you send me a private message including your full contact details, name, postal address and relevant telephone number?
Julien
